FAQs - Frequently Asked Questions
Here to answer your questions.
We redefine fashion by blending rich cultural values with modern design principles, creating a vibrant tapestry of Eastern tradition spiced up with contemporary style and elegance. Founded by Image Textile PVT LTD and guided by the visionary leadership of Muhammad Ashraf and Zia-ul-Qamar, we are situated in Faisalabad, Pakistan’s renowned textile hub.
What types of clothing does Ayzal Minal offer?
Ayzal Minal offers a wide range of Pakistani ethnic wear for women and children, including both stitched and unstitched options. Our collections feature various styles suitable for different occasions, all infused with traditional aesthetics blended with modern design
How can I place an order?
To place an order, please visit our website and browse our latest collections. Select the items you wish to purchase, add them to your cart, and follow the checkout process. For any assistance, feel free to contact our customer support.
What payment methods are accepted at Ayzal Minal?
We accept various payment methods including major credit cards, debit cards, and online payment platforms as well as Cash on Delivery - COD. All transactions are secure and encrypted to ensure your data is protected.
Can I return or exchange an item?
Yes, we offer returns and exchanges on items that are in their original condition, unworn, and with tags attached. Returns and exchanges must be initiated within 15 days of purchase. Please refer to our Return Policy on our website for detailed information.
How long does shipping take?
Shipping times vary depending on your location and the shipping method selected at checkout. Typically, orders are processed and shipped within 3-5 business days, and delivery can take an additional 2-7 business days.
Do you offer international shipping?
Yes, Ayzal Minal offers international shipping to several countries. Shipping costs and times will vary based on the destination. Please check our Shipping Policy for more details.
How can I track my order?
Once your order has been shipped, you will receive an email with a tracking number and instructions on how to track it online.
How can I contact customer service?
Our customer service team can be reached via email at bilalashraf248@gmail.com or through the contact form on our website. We are here to assist you with any questions or concerns you may have.
Does Ayzal Minal have a physical store?
Currently, Ayzal Minal operates primarily online, but our products are also available in select boutiques. Please visit our website for a list of authorized retailers.